This morning I took the trouble to email to all my office colleagues about intermittent connection issues to our web mail server being hosted in Jaring Data Centre. After I’ve sent the emails to my colleagues, 2 minutes have past by and one of my colleague called me on my telephone extension demanding an explanation to my email.
Since I am such a nice person, I politely told her about that the problem is beyond our control and as usual she refuses to accept my explanation. She told me that as an IT expert (I never ever profess to be an expert in anything…except eating), I should be able to know the problem and find a solution. I told her that in this particular instance, the line connection problem is beyond my control. It was clearly stated in my email that there is a technical problem in which these two telcos were trying their darnest best to detect the root cause of the problem and to find a solution.